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DoCurious is entering a pivotal stage of growth. As we scale our impact across families, educators, and partners, we are seeking a Chief Experience Officer (CXO) to architect and lead the next evolution of our customer journey.  The CXO will own the end-to-end experience lifecycle — from first brand interaction through onboarding, engagement, retention, advocacy, and expansion. This executive will transform customer insight into strategic advantage, aligning product, sales, marketing, support, and community into a cohesive, scalable experience engine.
This is not a maintenance role. It is a builder’s role.
The ideal candidate thrives in high-growth environments, designs systems that scale, and understands that exceptional experiences directly drive revenue, retention, and long-term enterprise value.

The CXO will:
- Own and scale DoCurious’s holistic customer experience strategy across B2C and B2B audiences.
- Drive retention, expansion, and lifetime value as core business outcomes.
- Build the infrastructure, teams, systems, and feedback loops required to support rapid growth.
- Serve as the executive voice of the customer at the leadership and board level.
- Translate empathy into measurable business impact.

Goals
The following goals must be reached to get awarded with 1% equity of DoCurious when launched.
Skills:
  • Training
  • Customer Support
  • User Experience (UX)
  • 1% equity for this role
  • 26 days left to fill this role