💥 Boom! Gusher announces our new Champion Affiliate program
An online platform offering exclusive experiences at prestigious golf courses.  Read more...
At The Birdie Zone, every moment counts — from the very first click to the final putt on a dream course. As our Customer Experience Lead, you are the relentless champion of our users, the ultimate closer who ensures every golfer’s journey is flawless, frictionless, and unforgettable.

You don’t just manage customer service — you OWN the entire experience. You anticipate needs before they arise, crush obstacles with creative solutions, and deliver service so exceptional it turns first-time users into lifelong advocates.

Your obsession with detail, passion for perfection, and fierce dedication will set the gold standard for how golfers engage with The Birdie Zone. You’ll be the pulse of our brand’s reputation, the voice of the golfer, and the guardian of seamless bookings and flawless follow-through.

If you’re ready to own the customer experience like a pro golfer owns their swing, and you want to join a mission that’s rewriting golf access forever — apply now. The Birdie Zone is where you make a real impact.
Goals
The following goals must be reached to get awarded with 0.5% equity of The Birdie Zone when launched.
Skills:
  • Problem Solving
  • Journey Mapping
  • Excellent written and verbal communication skills, with an eye for detail
  • Process Optimization
  • Customer Success & Support
  • CRM Tools
  • Customer Data Analysis
  • Retention Strategy
  • Hospitality Mindset
  • Golf Knowledge
  • 0.5% equity for this role
  • 45 days left to fill this role